Excuse Me Please

I’m now in the phase of life where we are adding new drivers to our family every couple of years. As terrifying as that is, it is nothing compared to the horrifying visits we have to make to the DMV to make our children’s driving dreams a reality.

I’m beginning to think that the motor vehicle department actually trains their employees to be rude and sarcastic. I get that the lines are never ending, no one ever has all the correct forms and identifications, and the uniforms you have to wear are downright atrocious. But seriously, is life really that bad?

Unfortunately, the DMV is not the only place I have seen rudeness and indifference when it comes to customer service. So how do we prevent this from happening in our own places of business?

Here are a few suggestions:

• Brighten up your work space. The DMV is horribly drab and it makes me feel like I’m in a B rated horror film. Colors really can affect our moods. Even if you don’t have total control over what your office space looks like, keep it neat and clean and try and add a few personal effects, for a welcoming touch. At the very least have a picture of your family or your pets.
• Keep a good attitude. Remember no one can make your feel inferior without your permission. Also, no one can make you angry or mad. These are all choices we make ourselves. But, we can have a positive effect on those around us when we ourselves are positive.
• Perspective is also an important attribute. We all spend so much time at work, isn’t worth trying to make it as pleasant as possible.
• Last but not least is to remember the golden rule- Do unto others as you would have done to you.

Life is never perfect and no one can always be happy, but we can all try and be pleasant to one another.

Even if you work at the DMV!

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